A Credit Card Nightmare
In March 1992 a man living in Newton near Boston
Massachusetts received a
bill for his as yet unused credit card stating that he owed
$0.00. He
ignored it and threw it away.
In April he received another and threw that one away too.
The following
month the credit card company sent him a very nasty note
stating they were
going to cancel his card if he didn't send them $0.00 by
return of post.
He called them, talked to them, they said it was a computer
error and
told him they'd take care of it.
The following month he decided that it was about time that
he tried out
the troublesome credit card figuring that if there were
purchases on his
account it would put an end to his ridiculous predicament.
However, in the first store that he produced his credit
card in payment
for his purchases he found that his card had been
cancelled.
He called the credit card company who apologized for the
computer error
once again and said that they would take care of it. The
next day he got
a bill for $0.00 stating that payment was now overdue.
Assuming that having spoken to the credit card company only
the previous
day the latest bill was yet another mistake he ignored it
trusting that
the company would be as good as their word and sort the
problem out.
The next month he got a bill for $0.00 stating that he had
10 days to pay
his account or the company would have to take steps to
recover the debt.
Finally giving in he thought he would play the company at
their own game
and mailed them a check for $0.00. The computer duly
processed his
account and returned a statement to the effect that he now
owed the credit
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